Special Message from Stephan Schwarzwaelder, VP of Quality
In early May 2020, I started serving in the role of VP for Quality for UHA. I am privileged to work with a diverse group of dedicated individuals to provide excellent patient care to our patients. I want to take this opportunity to introduce myself further to you and share with you our joint priorities for the next months.
I started my professional life as an RN in an Emergency Department in a small rural hospital in Germany. In this role, I developed an interest in organizational culture and work designs and their impact on the well-being and happiness of individuals. I changed my major from medicine to psychology and studied organizational psychology to better understand and support a place where people feel safe and are happy to work. In the last 25 years, I have worked in different roles in Healthcare Administration in Germany and the US. Working in Quality, providing excellent patient care and supporting each other, is what I love to do.
2020 has been a challenging year. I want to thank all of you for the tremendous care you have provided (and continue to provide) to our patients and the support you have given each other. I was very inspired by the comradery I experienced between us. Thank you! At this point, I want to inspire us to continue this journey together towards excellence in Population Health. We have only 2 months left in our current fiscal year and we want to finish it strongly together for our patients. As we are reopening clinics, our patients will be happy to hear from you. Your care gap report can help you reaching out to your patients and we can also help you to create your report. Reach out to us anytime.
Every patient, every time is our vision for Population Health. Contact us if you would like to go over your Team-Based Care 3.0 workflows . Our culture is defined by what we do and achieve together. The Quality Team is here for you. If you have a question, we are happy to meet with you.
- For questions regarding our Team-Based Care workflows or how you can run your care gap report in Epic, please reach out to Lalitha Chirravuri.
- For questions regarding your individual quality scores, please reach out to Katherine Liu.
- For questions regarding Annual Wellness Visits, please reach out to Anna Carley.
- For question regarding COVID-19 and Patient Safety, please reach out to Megan Jenest, RN
Stephan Schwarzwaelder, VP of Quality
Other topics included in this issue: