University HealthCare Alliance
Optimizing Wellness for our Providers at UHA – MyHealth

Last year we aggressively started to tackle the task of optimizing wellness for our providers at UHA, by improving our workplace efficiency and by creating a culture of wellness and resilience. You aided us in this task by answering our Pain Point Poll and identifying where we should concentrate our efforts. One of the top five areas of concern included My Health messages, our online communication portal to patients. We wanted to understand the problem more deeply before rapidly applying solutions and thus have been conducting interviews amongst providers across UHA. To those of you who have participated – thank you! You are helping to make UHA a better workplace for all of us!

We are noticing common themes such as patient expectations of response, staff management of messages, provider workflow, and some functionality of MyHealth. These themes are now serving to focus our work efforts to create a more enjoyable MyHealth experience, not only for patient user, but also for the users on the other side – our providers and staff.

We wanted to keep you informed about the work being done. If you would like to add your voice and/or experiences with MyHealth please reach out to Michael Kim ( to arrange an interview.

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People of the Bay – Family Medicine Oakland

UHA has completed our second video in our People of the Bay series, where we continue to highlight the many great things that our practices and providers are doing in our communities. We are inspiring change, honoring life, and strengthening social awareness to the benefits of health and wellness. This holiday season, take the time to recognize all the ways we are giving back. Please enjoy our second video linked below featuring Lauren Boyd Blanchard, NP, of Family Medicine Oakland.

Watch the video.

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UHA Welcomes Valley Medical Oncology Consultants

IMG_0171 Effective November 30, Valley Medical Oncology Consultants (VMOC) has joined UHA. For more than 35 years, the physicians at VMOC have helped patients fight cancer and manage their hematology disorders. Since its founding in 1978, the practice has been dedicated to providing outstanding hematology and oncology care to patients in a community setting. This new affiliation will bring enhanced services to patients throughout eight Bay Area locations. As part of this transition, the VMOC radiation oncology service in Pleasanton will become part of Stanford Health Care, with Stanford Medicine physicians providing radiation therapy consultation and treatment.

To learn more about these providers, please visit the New Provider Announcements.

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New California Bill Aims to Prevent Unintended Pregnancies

In September, Governor Jerry Brown signed a bill SB 999 (effective January 1st, 2017) that will allow pharmacists to dispense one full years’ worth of birth control pills.

Additionally, the bill would also forces health insurance plans to pay for one year of contraceptives all at once instead of only allowing women three months’ worth at a time.

Studies, have determined that unplanned pregnancy is reduced by 30% when women are given a years’ supply of birth control in comparison to just giving them the three month supply.

You can read more here.

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Population Health Phase 1

Effective Oct. 31st, Epic Population Health Dashboards will replace the Clinical Business and Analytics (CBA) Population Health dashboard and reports used at primary care clinics. Providers can view quality Population Health performance dashboards on their Epic home screen.

Additional functions such as placing orders for and communicating to a list of patients will be implemented in the coming months.

Learn more.

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Introducing our New Providers at Family Medicine Oakland!

As of October 1, 2016, we are excited to announce that local clinicians from Stanford Children’s Bayside and North Oakland Family Practice have joined together to become Family MedicinScreen Shot 2016-10-04 at 9.55.09 AMe Oakland! All of our family practice clinicians will see adults and children in the Oakland office. The pediatric clinicians who previously worked here in Oakland will be moving to our Stanford Children’s Bayside offices in Berkeley, Alameda, and Pinole.

Learn more about new family medicine providers who joined by clicking here.


James Eichel, MD
Sarah Pontell, PA-C
Heidi Heal, PA-C
Ivy Lorilla, MD
Mike De Rosa, MPH, PhD, PA-C
Sabra Daley, PA-C

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Governor Brown signs bill SB 482, which obligates controlled substances prescribers to consult CURES

This bill requires a health care practitioner authorized to prescribe, order, administer, or furnish a controlled substance to consult the CURES database to review a patient’s controlled substance history no earlier than 24 hours, or the previous business day, before prescribing a Schedule II, Schedule III, or Schedule IV controlled substance to the patient for the first time and at least once every 4 months thereafter if the substance remains part of the treatment of the patient. Learn more.

A weblink to the CURES database will be available in EPIC for easy access on October 19th – EPIC Knowledge Base Article

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UHA Launches Peer Support Program

Message sent on behalf of UHA Provider Wellness Program

We are very happy to announce the launch of UHA’s Peer Support Program! The program, similar to that at SHC’s Palo Alto hospital, is designed to assist providers after a difficult clinical event or during litigation.  Research has shown that, after a traumatic clinical event, providers are often reluctant to talk to their colleagues and seek comfort.  These events can have negative effects on the healthcare team and can also have a significant impact on a provider’s family life. As clinicians, these are some of the most challenging times in our career!

This process is strictly confidential and conversations are protected against legal discovery. No details of the situation are shared and no notes are kept.

For assistance, providers can contact directly, or peers may confidentially refer their colleagues to the program through the email listed above. Please find a brochure of frequently asked questions about the program here.

*Please note: the program supports all UHA Providers

These events can have a profound effect on involved providers. In a non-intrusive and convenient manner, peer support can help to counteract common feelings of fear, anxiety, shame and isolation after an adverse event. This collegial support is foundational in building a healthy provider community at UHA.    

To help spread this message, we ask that Provider Wellness Champions announce this program at their provider meetings.  Additionally, Practice Administrators may want to communicate this information to all practice managers and post the brochure on Visibility Walls. 


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Wellness Classes, Conferences and CME

This Fall is a great time to check out WellMD’s wonderfully curated list of wellness-related classes and conferences. Click here to explore the options and select the month to see the full listings. There is something for nearly everyone, with online-courses, CME opportunities and a diverse range of wellness-themed conferences.

Classes are open to all providers, except where specifically noted. From those near Stanford University, classes including Ballroom Dance, Writer’s Workshops and Integrative Medicine are hosted on-campus. There are a wide variety of mindfulness conferences, including mindful leadership, mindfulness in medicine and meditation for peak performance.

We encourage you to explore this great resource and share widely with your colleagues!

Learn more

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Welcome Arthritis and Rheumatology South Bay

We are excited to welcome Arthritis and Rheumatology South Bay to the UHA family! These board certified Rheumatologists provide compassionate, comprehensive care that emphasizes excellence, integrity and convenience, with in-office infusion, lab and imaging serves.

700 West Parr Ave.
Suite A
Los Gatos, CA 95032
tel: 408.866.1135

To learn more about the providers, please visit the links below.

Neelakshi Patel, MBBS, MDSangeetha Balasubramanian, MD
Y.S. Lynda Lee, MDVidya Parameswaran, MD

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